The Student Union of the University of Oulu launches a new firstname.lastname@example.org service which aims to increase the accessibility of the specialists of the Student Union. Now the student doesn’t have to know which specialist they should contact, and they can deliver their questions and requests for help in one e-mail address.
The staff of the Student Union then evaluates who of them should help the student. The ones who offer help are Specialist in Academic Affairs, Specialist in Social Affairs and Specialist in International Affairs and Student Organizations.
Students can reach the Student Union also via Facebook, Instagram or Twitter. The Student Union recommends that questions would be raised in Twitter so that as many as possible would see them and the answers to them.